Reply to your inquiry
We use personal data to reply to your inquiry and to discuss a possible engagement. When you describe a desktop app project, we use the details you gave us to answer the questions you asked.
10LB BAG — Privacy Policy
Privacy Policy for the 10LB BAG website
This Privacy Policy describes how 10LB BAG, at 1063 Via Alta, Burbank, CA 91501, handles personal data collected through the website at 10lbbag.club. It covers the contact form, email correspondence, and basic site operation. For questions about this policy, write to [email protected].
This is a short, plain-language policy for a small consultancy website. It explains what information reaches us when you use the site, why we keep it, and what you can ask us to do about it. It does not cover any third-party websites you may reach from links on this site — those sites apply their own privacy policies.
What reaches us
Data we collect
We collect the information you provide through the contact form, including your name, email address, and the content of your message. When you write to us by email, we receive the details in that correspondence. The website may also record basic technical information needed to operate and secure the site, such as browser type and pages visited.
- Contact formName, email address, message content
- Email correspondenceDetails included in your message
- Site operationBrowser type, pages visited
Please only send the details we need to answer your inquiry. Do not send passwords, payment card numbers, or other sensitive information through the contact form or by email.
Purpose
How we use personal data
Contact details are used for the purpose for which you provided them — nothing else.
Keep records
We maintain records of correspondence so we can pick up a conversation where it left off, and so we can show what was agreed if a later question comes up.
No selling, no lists
We do not sell personal data. We do not add you to a marketing mailing list without your agreement. If you ask to hear from us again, that is always your choice to make first.
The Cookie Policy on this site explains the use of cookie files on 10lbbag.club. Cookies are used to support basic site function and, where applicable, to understand which pages are read. You can control cookies through your browser settings. Blocking cookies may affect how parts of the site operate.
Most browsers let you view, block, or clear cookies from their settings or privacy controls. If you block cookies, pages should still load, but features that rely on stored preferences may not work as expected. Clearing cookies removes stored choices, so the site may ask again on your next visit.
We do not use cookies to build a profile of you across other websites. If the Cookie Policy changes, the updated version on this site is the one that applies.
Sharing and disclosure
Only where neededWe share personal data only where needed to operate the website or to respond to your inquiry, for example with a provider that hosts the site or processes the contact form. Those providers receive only what they need to do that job.
We disclose personal data where required by law, or where needed to protect the rights and safety of the business and its users. We do not share personal data for advertising, resale, or unrelated third-party marketing.
Keeping it safe
Retention and security
We keep correspondence and related personal data for as long as needed to manage the inquiry and any resulting engagement, and for a reasonable period thereafter. When the reason for keeping it ends, we delete it or remove the details that identify you.
We use reasonable administrative and technical measures to protect personal data held by the business. No method of transmission over the internet is completely secure, and we cannot promise that email or the contact form is free of every risk — but we take care with the information you send us and limit who can reach it.
If you think information we hold about you is wrong, write to us and we will correct it.
If you no longer want us to keep your details, ask us to delete them and we will do so, subject to any records we must keep by law.
Your choices
Ask for access, correction, or deletion
You may ask us to access, correct, or delete personal data we hold about you by writing to [email protected]. We will respond within a reasonable period and explain any limits that apply. You may also withdraw consent for optional communications at any time.
To help us find the right records, include the email address you used on the contact form and tell us what you would like changed or removed. We may ask you to confirm your identity before we share or delete anything, so that your details are not handed to someone else. If a request cannot be completed in full — for example, where we must keep a record by law — we will explain what we can do and why.
You can also reach us by phone at +1 (818) 592-0048, Monday to Friday, 9:00 AM to 6:00 PM, or by post at 1063 Via Alta, Burbank, CA 91501.
Write to us
For any question about this policy, or about the personal data we hold about you, use the details below.
- [email protected]
- Phone
- +1 (818) 592-0048
- Address
- 1063 Via Alta, Burbank, CA 91501
- Hours
- Monday to Friday, 9:00 AM to 6:00 PM